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How we engage

Technology fails less often than delivery does. These are the service lines and the working method behind every contract on our register.

Engagement lines

Six ways to work with us

Whichever practice you engage, the commercial shape is one of these.

Advisory & Consultancy

Independent assessment of your current estate, a target architecture, and a costed roadmap. Frequently used by departments preparing PC‑1 documents or tender specifications.

  • Current-state and risk assessment
  • Solution architecture and sizing
  • Specification and BOQ preparation

Implementation & Integration

Fixed-scope delivery with a named project manager, milestone plan and acceptance criteria agreed before kick-off. Weekly written status, no surprises at UAT.

  • Milestone-based delivery plan
  • Data migration and integration
  • UAT, sign-off and handover documentation

Managed Services

We run it so your team does not have to — SOC monitoring, cloud operations, application administration and infrastructure management under a defined SLA.

  • 24×7 or business-hours coverage tiers
  • Defined response and resolution SLAs
  • Monthly service review and reporting

Support & Annual Maintenance

Post-deployment cover for hardware, software and solar assets — preventive visits, spares management, remote diagnostics and on-site response across Balochistan.

  • Preventive and corrective maintenance
  • Spare parts and warranty coordination
  • Priority escalation for critical sites

Procurement & Supply

Compliant supply of ICT hardware, licensed software, forensic tools and energy equipment — with the documentation public-sector audit requires.

  • PPRA-compliant tendering support
  • Authorised sourcing and warranty transfer
  • Delivery, installation and inspection reports

Training & Capacity Building

Operator, analyst and administrator training delivered on the systems we install — including forensic analyst programmes and drone operator certification.

  • Role-based hands-on training
  • Security awareness for general staff
  • Reference manuals and SOPs in plain language
Method

Six stages, every engagement

The same disciplined sequence whether the contract is a single supply or a multi-department programme.

Discuss your scope
  1. Stage 01

    Discover

    Site visit, stakeholder interviews and a written understanding of the operational problem — not just the shopping list.

  2. Stage 02

    Design

    Architecture, bill of quantities, risk register and an implementation schedule you can hold us to.

  3. Stage 03

    Procure

    Authorised sourcing with full documentation, inspection and warranty transfer under public procurement rules.

  4. Stage 04

    Deploy

    Installation, configuration, integration and migration by our own engineers, with weekly written progress.

  5. Stage 05

    Enable

    User acceptance testing, role-based training, SOPs and formal handover with completion certification.

  6. Stage 06

    Sustain

    Warranty, AMC, monitoring and periodic health reviews for the life of the asset.

Commercials

Engagement models

Pick the structure that fits your procurement route. We will tell you honestly which one costs you least.

Fixed-price project

Defined scope, defined price, milestone-linked payments. Best for tenders, procurements and clearly specified deployments.

Retainer / managed SLA

Monthly fee for an agreed service level — monitoring, administration or support. Best for ongoing operational cover.

Time & materials

Rate-card engineering capacity for evolving scope or staff augmentation. Best for exploratory and R&D work.

Questions

What clients usually ask first

Do you work outside Balochistan?
Yes. We are headquartered in Quetta and have delivered for federal bodies including the Federal Cyber Crime Investigation Unit and the Ministry of Interior's National Police Bureau. Forensic labs have been established in seven locations nationwide.
Are you eligible for public tenders?
CyberEdge Technologies (Pvt) Ltd is SECP registered, FBR and PRA compliant, and enlisted for public procurement. We routinely supply completion certificates, audited references and technical compliance sheets with our bids.
Who owns the software you build for us?
For custom development the client owns the delivered application and its data; source code escrow or full source handover is available and is stated explicitly in the contract. Third-party licensed components remain under their own licence terms.
How do you handle sensitive or classified environments?
Our ISO 27001 information security management system governs personnel vetting, data handling, and access control. Engineers working on law-enforcement engagements operate under non-disclosure agreements and, where required, client-issued security clearance.
What support do we get after handover?
Every deployment includes a warranty period. Beyond that, annual maintenance contracts cover preventive visits, remote diagnostics, spares and priority on-site response — with agreed response and resolution times for critical sites.
Can you take over a project another vendor abandoned?
Frequently, yes. We start with an independent technical audit of what exists, give you a written assessment of what is salvageable, and quote only the remediation actually required.
Live demonstrations

See what we build, before you brief us

A cross-section of the hundred demonstration applications — healthcare, finance, transport, industry. Each one signs in and works.

Sign in with admin@demo.local / demo1234. Demonstration builds on synthetic data — nothing is transmitted or stored.

Send us the scope of work

You will get a named engineer, a written technical approach and an indicative timeline within one business day.

Request a proposal